Banking on heritage flavours to stand out in crowded F&B market

KUALA LUMPUR: Malaysia’s food and beverage (F&B) industry is heading into a period of opportunity and intensifying competition, with tourism and domestic consumption expected to support demand even as rising operating costs and more selective consumer spending put pressure on margins.

The country’s F&B and accommodation subsector is expected to expand by 6.6 per cent in 2026, supported by higher visitor arrivals during Visit Malaysia Year 2026 and a busy calendar of business and leisure events.

The growth outlook is encouraging for operators, but translating stronger industry demand into sustainable earnings will depend on their ability to offer value, maintain quality and differentiate themselves in a crowded market.

Against this backdrop, café operator Empat Sekawan is seeking to carve out a niche by combining traditional Malaysian and Asian flavours with an extensive menu and a family-oriented dining concept.

Founded by Annie Tan Poh Ai, the brand is built on the proposition that familiar home-style cuisine can be given a contemporary appeal without losing its cultural identity.

In a statement, Tan said the concept went beyond menu variety, with the business also seeking to preserve the culinary traditions of earlier generations and introduce them to younger consumers without compromising their original flavours.

The brand draws on Malaysia’s multicultural food heritage, bringing different culinary influences together in a setting designed to encourage families and groups to share meals.

However, menu breadth and heritage-led positioning will need to be supported by sound execution. Malaysian F&B operators face mounting pressure from labour, ingredient, rental and utility costs, while consumers are becoming more price-conscious and selective about dining out.

This makes value proposition and operational efficiency increasingly important. Operators must strike a balance between keeping prices attractive and protecting margins, while maintaining the consistency needed to build customer loyalty.

Empat Sekawan is seeking to strengthen its operating foundation through a Halal-certified central kitchen, with efforts under way to extend official Halal certification across its growing network of outlets.

The central kitchen is intended to support standardised food preparation and quality across its extensive menu, while reinforcing customer confidence. Selected outlets have already obtained official Halal certification.

For the brand, the longer-term challenge is to turn its heritage-based concept into a scalable business without losing the food quality and dining experience that underpin its identity.


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